Thavorath Systems Private Limited (“Thavorath”, “we”) respects your privacy. This Privacy Policy explains how we collect, use, disclose, and protect information in connection with our Services.
1. Information We Collect
- Contact & Business Information: Name, email, phone, company name, GSTIN, address provided when you inquire or engage with us.
- Project Data: Information you share for the purpose of building custom tools (workflows, data schemas, user credentials for testing, etc.).
- Technical Data: IP address, browser type, device information, usage logs when you visit our websites.
- Payment Information: We do not store full payment card details. Transactions are processed by PCI-DSS compliant gateways (Razorpay, etc.).
2. How We Use Information
We use information to:
- Deliver, support, and improve the Services
- Communicate project status, invoices, and support responses
- Comply with legal obligations (GST, tax, KYC for payment gateways)
- Prevent fraud and enforce our agreements
3. Sharing of Information
We do not sell your data. We may share limited information with:
- Service providers (hosting, email, payment processors) under confidentiality agreements
- Legal authorities when required by law or to protect rights
- Successor entities in case of merger or acquisition (with notice)
4. Data Retention
We retain personal data only as long as necessary for the purposes described or as required by law (e.g., 8 years for financial records under Indian tax law).
5. Your Rights
You may request access, correction, or deletion of your personal data by emailing hello@thavorath.com. We will respond within 30 days subject to verification and applicable law.
6. Security
We use reasonable administrative, technical, and physical safeguards. No method of transmission or storage is 100% secure; you acknowledge this risk.
7. Cookies & Tracking
Our websites may use essential cookies for functionality. We do not use advertising or third-party analytics cookies on this corporate subdomain.
8. Children’s Privacy
Our Services are not directed to individuals under 18. We do not knowingly collect data from minors.
9. Changes to This Policy
We may update this policy. The “Effective” date at the top indicates the latest version. Continued use after changes means acceptance.
Thavorath Systems Private Limited, Kannur, Kerala, India